Tuesday, September 16, 2014

A Sad Announcement


Hi Stampers and Friends - 

My heart is breaking as I type this post and there is no easy way to announce this but I have had to make the tough decision to temporarily close our store.

We had to leave town unexpectedly August 17th for a family emergency with my Father-In-Law who ended up passing away on Sept 2nd. We will be laying him to rest this coming Saturday, September 20th. 

While we were gone I fell very far behind in shipping orders and in emails. I did not think it was right to take on any more orders until I could get the orders that we have outstanding shipped or refunds issued so I decided to temporarily shut down the store until I can catch up with things. 

I am hoping to have the majority of orders shipped or refunds issued by September 30th. If something changes with that date I will post it on our store's front page.

Emails will take me significantly longer to get through at last glance I had close to 2300 emails to sort through. I will be focusing on orders shipping and refunds issued first before emails.

After I get caught up with shipping, I plan on taking some time to spend with family as this has been a very emotional and stressful time for us.

Before I re-open the store, I will be ensuring that we have better resources in place to handle situations like these better in the future. I will also be restructuring the store and our product line offerings so that when we do re-open we will come back better than ever :)

During the time our store is temporarily closed, you will still be able to browse our products and pages on the store website, you will just not be able to make any purchases. Once I have a better time frame on when we will re-open, I will post it on the store's front page.

While our store is temporarily closed, I will also be discontinuing this challenge blog as well as the store inspiration blog. Once I get caught up with things and the store re-opens, we will consider re-starting the blogs at that time. 

I know with the last few challenge winners, I still need to get your prizes to you and I will do so as quick as I possibly can. I have not forgot about you and I am sorry that it is taking so long for me to get to these emails and get you your prize codes. 

Speaking of challenge winners we need to pick who was our winner from our Glitter & Sparkle Challenge; 

Here are your random numbers:
40
Timestamp: 2014-09-16 07:44:35 UTC

Lucky Entry 40:  - Congratulations to Marieke... Please grab your Winner's Badge Button over on the right hand side for your blog and send an email so I can send you your $20.00 gift voucher code.
Email: Lovesrubberstamps@yahoo.com by September 22nd to claim your prize.

You have also won a gift voucher for Aurora Wings as well!  Once I get your email I will give you instructions on how to redeem that prize as well!

Here is Marieke's gorgeous project:


I appreciate all the thoughts, prayers and patience with us during this time and over the last about 7 months. Our family has been hit hard with a lot of personal tragedies since March and it has been a very rough spell for us. 

I know the blogs continued to run pretty smoothly during these times and that was solely the work of our Design Team Coordinator, Holly. Words will never be enough to say how grateful I am to have had her on our team for the last few years and for all the hard work she put in. She has been nothing short of a God Send because she has had to shoulder a lot more responsibility than she signed up for especially lately with very short or no notice at all due to the circumstances we were going through.

I do want to also sincerely apologize to our Design Team ladies and to all of our players for the short notice on the temporary shut down of the store and blogs. I was really hoping I would be able to get caught up with everything before now and still manage to keep everything going, but I just was not able to with how much we had to be gone from home. 

I can't tell you how honored I feel to have had the privilege of having each one of our Design Team ladies on our team, many of whom have been with us since close to the store opening! These ladies are so talented and I am in awe of their stunning projects each and every week. I can't thank them enough for all the inspiration they have provided week after week. I am hoping when I get caught up and things and things settle down for us and we re-open, that I may have the opportunity to create with them again in the future. 

Because this shut down was on such short notice our Design Team Ladies did have projects ready for our challenge we had scheduled this week. I would still love to share these stunning creations with you and I hope that you will visit their blogs and share some love with them. 

Here is what the Design Team Ladies created for you this week...




Items used:
Cheeky Lessons - The Greeting Farm
Paper and Glue - Echo Park
Black Tuxedo - Memento Ink
Polka Dot Greetings - My Favorite Things
Faded Jeans - Tim Holtz Distress Ink



                                                                      Lydia Evans

Items Used:
Paper Smooches From My He(art)


Thank you again for all the thoughts, prayers, love, patience you have shown and for playing along with us each and every week with us! I know the Design Team ladies and I have all really enjoyed seeing everyone's take on our challenge themes! I hope when things settle down and I get caught up and the store re-opened, we can get this challenge blog up and running again soon!

Big Hugs!
Laura

18 comments:

ionabunny said...

Hi Laura, hugz and love to you and yours. This is very understandable. Take the time you need with your family and know that we will still be here. Thinking of you Big Hugz

Susan Kennedy said...

I am so sorry Laura. My thoughts and prayers are with you and your family. You will surely be missed.. This is my favorite challenge blog!!

Marieke Slaats said...

I wish you all the luck and strenght you need to get true this time.

Hugs,
Marieke

vinita jain said...

I am so sorry Laura. love you always and I wish to give strength to you and your family at this hard time,

Grenouille Greetings said...

I'm so sorry for your family's loss, Laura. I hope you are able to spend some quality time with your loved ones over the coming weeks and that talking over happy memories together will help you all with your grief. I'm sure your good customers will be patient with any backlog and I shall drop by here from time to time to play again when you are back. Warmest of wishes, Lesley

Lucy Patrick said...

Wishing you all the best Laura, thinking of you, and look forward to your return when you are ready, XOX Lucy

Hazel (Didos) said...

Thinking of you and your family at this time, Hazel x

Heidi Brawley said...

Sooo very sorry Laura!!!! Brooke and I send our love!!!!! Yall will be in our Thoughts and Prayers !!!!!
hugs, Heidi and Brooke

Sandy said...

So sorry to hear of your loss Laura. Family comes first, of course.

Athina said...

Laura, sending prayers for healing during this time. I am sorry to hear about the store, but I know that you will come back better than ever. Hang in there! Hugsxx Athina

Sherrie K. said...

Thinking of you and your family.. sending prayers.
Sherrie K

Olivia said...

Deepest sympathy on your loss. You were always a pleasure to work with and wishing the best for you and your family

D- said...

Laura please take the time you need to help you and your family heal.
That is the most important thing right now.
The orders, refunds and emails can happen as you have time and energy to take care of them.
Most people will understand that.
Take care sweetie.
You are in my thoughts and prayers.
Hugs,
D~
DesignsByDragonfly.blogspot

Helene Siermans said...

So sad to hear about your lost and hard times. Thinking of you and your love ones - that is the most important thing in life. Take care and we will be here when you feel strong enough to come back!

Nick

zehra said...

I am so sorry to hear about your loss, may you find peace with your family surrounding you. Thinking of you in my prayers.

Claire said...

So sorry to hear your sad news, thinking of you and your family
Claire xx

cebelica said...

I'm really sorry to hear about your loss. I just wanted to let you know that you are in my thoughts and prayers. Hugs! xx

Papercraft Pro said...

I'm sorry for your loss and I hope for peace for your family during this time.

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